Frequently Asked Questions
We would like to answer these common questions that are usually being asked by our customers. But if cannot find your question below, please do not hesitate to contact us.
Yes. The number of kids determines the number of pairs of socks and wrist bands you will receive. The birthday child needs a pair of socks and a wrist band to enter the playground.
All ages under 10 years old are welcome.
Unfortunately, Baby Hop in Carlsbad does not have a party room. Yet, we will provide a designate area for the birthday party.
All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.
You are welcome to decorate the birthday party as you like. However, please review the terms in the Birthday Party contract and consult the store manager about your plan. Please note that your host will not assist you to decorate the party.
Each Birthday Package is a 2-Hour experience.
They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.
All kids need a signed waiver. Waivers can be completed online before your party by clicking here: waiver.
Yes, for sure but it is available based on capacity at that timeslot. The additional party time for birthday parties is discounted for your benefit.
This must be arranged in advance through your event coordinator prior to your event at (422)-325-3838 or nijat@babehopplayground.com for an additional party time.
Yes, for the monthly membership it has a 10% discount, or 20% for the yearly membership, on regular priced birthday parties. Ask our Event Coordinator for details to apply your member discount.
Yes. Please check out the deposit amount you would put on the Birthday Bundles.
You will receive a full refund as long as you cancel at least 10 days priors to your booking date.